This week was definitely not as exciting as last week but it was still an experience. I had a lot of personal things to happen but that’s not the point of this blog lol.
So I guess I’ll start with Monday.
Monday was my first day back with a full week of experience under my belt. Still don’t know much but I knew more of what to expect. I got more of the hang of how things worked in the clinic. I started to understand what my job was going to be like as a Medical Assistant in a specialized clinic. Like I said last week, it definitely not was I was expecting but I am appetitive of this opportunity. So, the most of the day on Monday I was helping with rooming patients and doing vitals and getting they ready for the physician. I also, started learning more about how work on the computer works and what is expected of me.
Tuesday was basically the same as Monday.
Wednesday on the other hand… I roomed patients with another MA, which is a normal day but I finally got to make my first phone call to a patient. I was so nervous… It was an easy call. All I had to do was call and let a patient know that their prescription was ready for pick up at their pharmacy. I as terrified that I was going to mess up or say something wrong. Or if they were going to ask questions and not know what to do then. I dialed the number, picked up the phone and heard it ringing. My heart was pounding out of my chest. It was so bad that I was worried that the patient would hear it in my voice. The call kept ringing and it went to voicemail. I’m not allowed to release any information so I just said what doctors office I was calling from and left the number to call back. Even through I didn’t talk to the patient, it was still terrifying. But in the end, it was all good. Later that day one of the front office ladies came back asking us to take her BP (blood pressure) because she was shaking and she was thinking she was having a panic attack. But she has a medical record of seizures so she was concerned. We took her BP and it was very high. The “normal” BP is 120/80 but it’s preferred to be a little lower. Hers on the other hand was in the upper 160s over 90s (Around 167/93). That is dangerously high. Most doctors or medical profession would send that person the the ER if that happened. We waited a couple of minutes and took it again. It went lower but still pretty dangerously high. We advised her to go to the ER but she didn’t want to. She then called her PCP (primary care provider) but they were going to close soon. So they couldn’t have done anything except advise her to go to the ER. We let her calm down a little but I had to go because I got off at 5 and I had to go home. So I didn’t know what happened after that.
The next day, Thursday, I came in and this was one of my longer days and I went to the front desk to let me back and I didn’t see the lady from yesterday and I was hoping she was ok. I got to the back to my desk and asked about her. They said she’s ok and she just went home and didn’t come in today. I was worried about her and hope she was doing ok. I kept going with my day. Rooming a few patients here and there. One of the other MA’s let me come over to her desk and let me watch and listen to calls. She then handed me the phone and told me what the call was for and what to say. It was about a DMV form and that it was sent to the DMV and scanned. It was scary but it wasn’t as bad because I had her there to help me. Later on I made a call myself just to let them know about their medication being ready. It went smoothly for the most part. It was still nerve racking lol.
There wasn’t a lot going on on Friday but I was my Friday. I didn’t have to work after that day for the weekend.